Portfolio Value Creation

Leading specialty pet retailer with 1,500+ locations across the US, Canada and Mexico. Strategic growth plan driven by roll-out of veterinary services; blended data from multiple sources to deploy model that optimised rollout.

Global satellite provider needed to understand drivers of churn in evolving marine communications market. Connected 5 previously isolated data sources to uniquely identify vessel and build pipeline to translate raw data into actionable commercial actions.

Leading price comparison website goal was to increase share of wallet of existing customers. Extended WovenLight’s generalisable modelling pipeline to handle very large datasets to increase home product cross-sell rate by 50%.

A railway operator was having issues with last-minute cancellations that lead to numerous trains being under-utilised. Leveraged historical data to optimise overbooking to maximise service usage whilst minimising impact on customer satisfaction, reducing spoilage by 95% EBITDA impact.

Global private school provider looking to grow number of enrolled students and reduce attrition rates Linked end-to-end customer journey through online to offline, and build capability to understand drivers to increase conversion rates.

A water utility experiencing high commercial losses, billing ~50% of the total water supplied. Developed predictive model trained on customer characteristics, consumption, billing behaviour, past fraud, location to identify and rank 95% of fraud cases.